150 questions your organization can address through collective intelligence
Five catalogs help identify concrete situations in which knowledge distributed across many people can be brought together in one collective decidement process. Collective decidement is the structured process through which a group’s distributed knowledge is turned into evaluated alternatives and decision priorities.
Choose the area in which a better decision is needed
Each catalog entry defines one clear collective decidement task. Several related tasks can be combined into a coherent cycle of diagnosis, alternative generation, and prioritization.
Strategy
For direction, priorities, growth, risk, and the organization’s long-term resilience.
- Which aspects of our organizational direction are clear today—and which remain uncertain?
- What most clearly distinguishes us strategically today?
- Which parts of our strategy now appear outdated?
Leadership & Management
For decision-making, communication, accountability, processes, and organizational direction.
- What works well—and what does not—in the way our organization is governed?
- What works well—and what does not—in our decision-making process?
- Where are decisions most often delayed or obstructed?
People & HR
For attracting, onboarding, motivating, developing, and retaining people.
- Why do strong candidates choose not to join us?
- What creates a strong candidate experience—and what undermines it?
- At which stage do we lose the greatest number of valuable candidates?
Customer Experience
For the customer journey, trust, service quality, value, and loyalty.
- What works well—and what does not—across the customer journey?
- Where in the customer journey is the greatest value lost—for customers or for the organization?
- Where do customers have to make too much effort?
Facilitators
For group diagnosis, intervention design, and combining collective decidement with live facilitation.
- Where is tension currently most concentrated within the organization?
- Which topics are most sensitive within the organization?
- Where are misunderstandings most pronounced?
Cannot find your exact question?
Describe the situation. We will help distinguish the symptom from the problem to be addressed and formulate an appropriate collective decidement task.